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IT outsourcing is changing the way businesses manage and operate their information systems. The top business performers make the necessary investments to set themselves apart from their competitors. They recognize that their infrastructure requires not only regular upkeep but also new ways to do things better—as well as more with less.

Our process starts with understanding your business objectives, and how IT can be leveraged to deliver better results for your business. Our IT expert will work with you to develop an overall IT strategy and project plan to align technology, processes, and people with your key business objectives.

Our infrastructure outsourcing services will help clients reduce costs and gain efficiency, flexibility, and scalability. We helped jump-start growth and achieve greater responsiveness to the ever shifting markets.

Our Managed Services allows organisations to focus on what they do best – their core business – while benefiting from an IT managed service tailored to their business needs. We help to keep the burden of running IT in-house to a minimum, freeing up IT personnel to concentrate on more customer focused projects.

For the customers, the idea of outsourcing activities that are not core to their mission is an appealing option. We provide a model that allows them to move away from complex and inefficient IT environments.

FGV Prodata Operations Team provides ongoing support for the IT systems required to run your business on a day-to-day basis. Operations support for IT environments is always customized to meet your operational requirements as well as providing your infrastructure and ours.

Our IT support offers the following IT outsourced services:

  • Application services
  • Backup and recovery services
  • Email services
  • Help Desk services
  • Hosting services
  • Network services
  • Security services
  • Storage services
  • ICT Hardware leasing/rental

ICT Hardware Leasing/Rentals

Provides IT equipment (desktop, notebook, printer) leasing (Lease to use/own) options to help customers keep with the technology up to date without affecting their big capital expenditure budget. We offer flexible/Standard lease/Service Level Agreements lease options for Hardware & Software leasing and other client services.

IT Infrastructure

We enable organizations to create a more cost-effective and responsive IT infrastructure than enables rapid response to changing market conditions. Our infrastructure outsourcing services help clients reduce costs and gain efficiency, flexibility and scalability.

We help jump-start growth and achieve greater responsiveness to always-shifting markets.

  1. Managed Switches & Networking
  2. Managed Server & Storage
  3. Data Centre & Disaster Recovery
  4. Application Development & Hosting

Customer Service & Helpdesk

Our excellent technical support and customer service communicates to the users through various methods to analyse and achieve service excellence & evaluate customer needs. With branches all over the country Prodata ensures that customers receives the best support they could get.