Our Managed Services allows organisations to focus on what they do best – their core business – while benefiting from an IT managed service tailored to their business needs. We help to keep the burden of running IT in-house to a minimum, freeing up IT personnel to concentrate on more customer focused projects.
For the customers, the idea of outsourcing activities that are not core to their mission is an appealing option. We provide a model that allows them to move away from complex and inefficient IT environments.
A. ICT Hardware Leasing/Rentals
Provides IT equipment (desktop, notebook, printer) leasing (Lease to use/own) options to help customers keep with the technology up to date without affecting their big capital expenditure budget. We offer flexible/Standard lease/Service Level Agreements lease options for Hardware & Software leasing and other client services.
B. IT Infrastructure
We enable organizations to create a more cost-effective and responsive IT infrastructure than enables rapid response to changing market conditions. Our infrastructure outsourcing services help clients reduce costs and gain efficiency, flexibility and scalability. We help jump-start growth and achieve greater responsiveness to always-shifting markets.
i. Managed Switches & Networking
ii. Managed Server & Storage
iii. Data Centre & Disaster Recovery
iv. Application Development & Hosting
C. Customer Service & Helpdesk
Our excellent technical support and customer service communicates to the users through various methods to analyse and achieve service excellence & evaluate customer needs. With branches all over the country Prodata ensures that customers receives the best support they could get.