FGV Prodata Systems Sdn Bhd is an Information & Communication Technology (ICT) service provider specializing in bringing together end-to-end components of ICT into an efficient and cohesive system.

Continuously embarking on new and emerging technologies such as Big Data and Cloud Computing, FGV Prodata ensures the topmost result in developing, providing and problem-solving as it delves into major endeavours that require ICT related expertise and components from developing entire IT systems and infrastructure to building an IT lab or constructing telecommunications tower as well as providing the cyber-physical systems and systems that can connect the digital world with biological systems like humans through the internet.

FGV Prodata keeps moving forward and continuously step abroad to offer new technologies of IR 4.0 starting with Big Data Analytics, Cloud Computing, and Internet of Things services.

From then on, the company will offer more trending technologies such as Robotic Process Automation, Artificial Intelligence and Augmented/Virtual Reality services to enhance the expertise that we already have and help you to expand your business and together we will make humans as a part of technology.

FGV PRODATA is committed in providing quality services that will satisfy customer's and stakeholder’s needs and requirements by ensuring the ICT services meet the agreed service level, maintain confidentiality, integrity and availability/accessibility (CIA) of the critical information, processing facilities, and services. We shall manage, protect and ensure that the ICT services continue to be available during the crisis. We shall endeavour to create a resilient organization that considers all business risk by establishing a risk-based decision-making process. Get it right means all deliverables comply with the planning and regulatory requirements to achieve customer satisfaction and continuous improvement.

To fulfil this commitment, FGV PRODATA has acquired and maintained an Integrated Management System complying to Quality Management System (QMS) ISO 9001:2015, Information Security Management System (ISMS) ISO/IEC 27001:2013, IT Service Management System (IT SMS) ISO/IEC 20000-1: 2011 and Business Continuity Management System (BCMS) ISO 22301:2012.

FGV PRODATA shall ensure the following :

1. Continually measure service quality, delivery and improve customer satisfaction.
2. Develop our services range in line with trending technologies and business environment.
3. Provide a fast response in the provisioning of services and handling of customer’s inquiries.
4. Ensure awareness and involvement of personnel throughout the organization in achieving these objectives.
5. Develops and maintain a highly committed and competent team of professionals to ensure services quality, security and business continuity.

This policy is applicable to all PRODATA personnel, associates and business partners to ensure overall customer and stakeholder satisfaction.